● IMPORTANT

Our business policy suggests that this Price List be kept in your possession at all times and referred to for pricing and other information.

● TERMS

We accept VISA, Master Card, American Express, check-by-phone and C.O.D.

Established open account terms are NET 30 DAYS from date of invoice.

Shipments are F.O.B. Tampa, Florida.

● PRICES

Prices herein quoted are NET WHOLESALE. Prices are subject to change without notice. Any and all shipping and special processing charges are additional.

● ORDERING & SHIPPPING

We highly recommend that all orders be FAXED into our order department at (813) 964-8470 or Toll Free Fax Line (888) 902-7455. You may place your orders through our  e-commerce site www.silkloom.com or email to us at orders@silkloom.com

● OUR MINIMUM ORDER IS (1) ONE YARD

When placing an order be sure all information is given, including pattern name or number, color, all shipping instructions, Side Marks and/or special markings.

If an exact color match is required, please request a cutting of present stock for your approval (CFA) or send us a cutting to be matched.

Color variations often cannot be avoided from one dye lot to another.

Often much time can be saved and your order more satisfactorily filled if you specify the end use for which the fabric is intended; and if it is for draperies or curtains specifying your lengths can be helpful.

Please specify shipping instructions if a particular carrier is preferred. If no instructions are provided, shipments will be routed by the carrier we deem most expedient.

● INQUIRIES

When inquiring about an order always be sure to provide the pattern name or number, color and yardage.

● RESERVES

Reservations placed on fabric will be honored for 5 working days. Pro-Forma Fabric orders will be held for 10 working days.

Cuttings for approval (CFA) will be held for 10 working days after being sent from our offices.

● MEMO SAMPLES

Memorandum samples are available on loan upon request. Kindly return all memos samples within 30 days. The return date for memo samples may be extended upon request. All memo sample requests will be sent via regular USPS. Any and all special memo sample shipping requests will be invoiced accordingly to the service requested.

● RETURNS AND CLAIMS

No merchandise may be returned without authorization. Please inspect fabrics and trimmings carefully, as no return can be accepted after material has been cut or processed. We cannot accept a return of less than 6 yards. No returns of any yardage after 45 days from date of invoice. All acceptable returns are subject to a 25% re-stocking charge and all freight charges.

Yardage must be inspected for flaws, correctness of color, pattern, quantity and quality before cutting as no allowances will be made for cut fabric.

● CANCELLATION OF CUSTOM ORDERS

Any cancellation of a special order must be received in writing within five (5) business days from the order date. No cancellations will be accepted if production of the order has commenced including without limitation cutting of the fabric. If production has not been started and the cancellation has been received and accepted the buyer’s deposit will be refunded.

● QUALITY LIMITATIONS

Fabrics are not guaranteed against color fading, shrinkage or wear.

Fabric widths and repeats may vary.

Fabrics used as draperies when held against the light cannot be guaranteed to be free of visible flaws.

Few fabrics are completely stable. Stretching or shrinking may occur as a result of fabric breathing and thereby absorbing moisture. A 2% - 3% change is reasonable.

Note: Although every effort is made to avoid distortion, occasionally it will exist. Therefore when planning multiple width draperies please make certain, BEFORE CUTTING that pattern alignment is adequate to produce a satisfactory end result.

Keeping in mind that fabric is not like paper, and it is not a completely stable “substance,” it cannot be taken for granted that when it is printed or woven that the pattern will be square upon the cloth.

● POINTS TO REMEMBER

The following basic rules of fabric care have been compiled by the Decorative Fabric Association. They are only intended as a guide to the Interior Designer. A certain amount of preventative maintenance on the part of the individual homeowner is highly recommended, but the actual cleaning of draperies and upholstery must be performed by a Professional Dry Cleaner in home furnishing.

§  Fabrics must be protected from the sun.

§  Fabrics wear out – they are not indestructible.

§  Be tolerant of normal fluctuations in lengths of draperies.

§  Applied finishes may help fabrics resist soil and stain.

§  Use a reputable dry cleaner who specializes in home furnishings.

§  Synthetic fibers have made impressive strides in technology of weaving, but they cannot perform miracles.

§  In the final analysis as it is in every industry the integrity and experience of your supplier is your best assurance as to the integrity value of a fabric, but it must be combined with knowledge and understanding on the part of the consumer.

 

 If you have questions or need additional information please email us at info@silkloom.com